Care, crafted into every mile.
Door-through-door non-emergency transportation for ambulatory, wheelchair, and stretcher passengers—planned carefully, communicated clearly, and delivered with dignity.
Three clear levels of service
No vague service categories. Each trip begins with a mobility review so families and scheduling teams can select the appropriate vehicle, equipment, and level of assistance.
Walk-on support
For passengers who can walk independently or with a cane, walker, or steadying assistance. Your transport professional meets you at the door, carries approved personal items, helps you enter and exit the vehicle safely, and escorts you to the correct reception or check-in point.
Discuss this serviceADA-accessible vehicles
For passengers who remain in a manual or power wheelchair during travel. Accessible vehicles use low-angle ramps or lifts, generous interior clearance, four-point securement, and a separate occupant restraint. Every connection is checked before departure.
Discuss this service
Non-emergency only
For medically stable passengers who cannot travel upright and have been cleared for non-emergency transport. A trained two-person team coordinates the transfer, facility handoff, route, and destination access in advance.
Discuss this service
The Care Craft standard
Care Craft is being designed as a transportation partner healthcare teams can confidently place in a patient's care plan—not simply a van with a phone number.
A calmer booking process
Share the pickup and destination, appointment time, mobility device, transfer ability, stairs, companions, and facility instructions.
Care Craft verifies the service level, vehicle access, timing, payment method, and responsible contacts at both ends.
Your transport professional supports safe boarding, completes the ride, and escorts the passenger to the agreed destination point.
More than one kind of appointment
Recurring treatment and discharge transportation require different preparation. Each program has a clear operating playbook while preserving individual attention.
Standing pickup windows for recurring treatment schedules, with proactive confirmation and facility-ready arrivals.
Direct, coordinated transportation home or to a care setting once the passenger is medically cleared.
Dependable round-trip transportation for physical, occupational, and outpatient rehabilitation.
Calm, unhurried rides for treatment days, with room for a companion when arranged in advance.
Respectful assistance for recurring programs, wellness visits, pharmacy stops, and essential appointments.
One dependable point of contact, organized trip records, and repeat-volume scheduling for care teams.
For facilities & care teams
Care Craft supports discharge planners, case managers, dialysis teams, rehabilitation practices, senior communities, and managed-care partners with responsive scheduling and accountable communication.
Care in motion
Planned service area
Care Craft is being built to serve scheduled trips originating in Montgomery County, Prince George's County, Baltimore County, and Baltimore City, including transportation to major medical destinations across the Baltimore–Washington region. Confirm final launch coverage by ZIP code when booking.
Bethesda · Silver Spring · Rockville · Gaithersburg · Germantown · Wheaton · Olney · Takoma Park
Bowie · Largo · Laurel · College Park · Greenbelt · Hyattsville · Upper Marlboro · Oxon Hill
Towson · Catonsville · Dundalk · Owings Mills · Essex · Randallstown
Downtown · East Baltimore · West Baltimore · North Baltimore · South Baltimore
Request transportation
Share the trip details and Care Craft will follow up to confirm availability, the appropriate service level, and pricing. Submitting this form does not create a confirmed reservation.